WhatFlow Chat Automation
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WhatFlow automates order updates, cart recovery, confirmations and back-in-stock alerts via WhatsApp
WhatFlow simplifies order management by automating confirmations, cart recovery, fulfilment updates, and cancellations through WhatsApp. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and cancelled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement, saving time and reducing manual work.
- Automatically send order confirmation messages to your customers via WhatsApp.
- Recover abandoned checkouts with smart, automated reminders on WhatsApp.
- Keep customers updated with real-time shipping and delivery alerts.
- Send back-in-stock alerts on WhatsApp so you never loose a customer!
- No complex setup, connect easily in minutes using WhatsApp link-a-device.
Languages
English
Works with
- Shopify Flow
- Shopify Admin
- Judge.me Reviews
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Pricing
Free
Free to install
Perfect for small needs! Send up to 50 messages per month at no cost.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Starter
$4.99 / month
Ideal for small-scale users, offering up to 1,250 messages before automatic upgrades.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
3-day free trial
Growth
$9.99 / month
Perfect for expanding businesses, allowing up to 2,500 messages before upgrading.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Customizable Message Templates
- Automated Order Tag Updates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
Professional
$14.99 / month
Designed for growing businesses, handling up to 4,250 messages with seamless scaling.
Features
- Automated WhatsApp Order Confirmations
- Abandoned Checkout Recovery
- Order Fulfillment Notifications
- Order Cancellation Notifications
- Automated Order Tag Updates
- Customizable Message Templates
- Connect WhatsApp using "Link a Device"
- Real-Time Analytics & Reporting
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (344)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for enhancing customer communication and engagement, leading to increased sales. Its automation features, like order confirmations and abandoned cart recovery via WhatsApp, are praised for professionalism and effectiveness. The app integrates seamlessly with Shopify, is user-friendly, and offers reliable performance. Merchants appreciate the responsive support and customization options, making it cost-effective for small businesses to automate processes and boost sales.
horrible experience. app gets restricted if you get more orders. and mine has now stopped working. not sending confirmation msgs anymore. 0 customer support.
Got our WhatsApp Business account restricted by Meta after a few months of use. We only used it for order confirmations and shipping updates — no broadcasts, no spam.
The problem is the app's design. WhatFlow connects via "link a device" instead of the official WhatsApp Business API, and Meta detects the automation pattern regardless of what you're actually sending. Several other reviews here report the same thing, with some merchants losing their number permanently.
For any real business, the small monthly saving is not worth gambling your WhatsApp number. Use an official BSP instead. Uninstalled.
They rely on black-hat techniques to bypass WhatsApp’s terms and conditions, but eventually the account gets flagged or restricted.
Support
App support provided by Scrptble.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, marketing, Online Store, Shopify admin
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Draft orders, all order history for the last 60 days
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Edit marketing
Marketing events
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Edit Online Store
Online Store page content on a path controlled by the app, theme
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Edit Shopify admin
Files
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